Safety and peace of mind with every booking
You're letting someone into your home, so you should know who they are. eazBee is built around that: no cash, no anonymous profiles and a record of everything.
Everyone who cleans through eazBee goes through verification first. After each visit, customers rate the work. You get a full history of your bookings and a clear way to report a problem.
Get the eazBee app
- 100%
- Of cleaners verified before their first job
- 0
- Anonymous profiles
- $0
- Cash changes hands
- 7 days
- To raise a problem
The verification process
Identity confirmed
Required before job #1
Verified people
Before getting access to eazBee, every cleaner goes through identity verification. We check a government-issued ID against the details they registered with.
So the person coming to your home is a real, identified individual, not an anonymous profile from the internet.
- Completed before the first job
- Government-issued ID
- A profile tied to a real, identified person
- No anonymous accounts on the platform
Criminal-history report
Before their first job, each cleaner provides a criminal-history report, which we review along with their other documents. Cleaners must also tell us if they're later charged with or convicted of a crime involving violence, theft or dishonesty.
It's one more thing we know about the person you're inviting in, beyond a social media profile. No check can predict the future, so please use your own judgment too, as you would with anyone in your home.
This is a service that comes to your home. The person walking through your door should be someone you have reason to trust.
Criminal-history report
Required
Identity matches ID
Required
Authorization to work in the US, where it applies
Required
Verification complete
Before the first job
What customers rate after each visit
Customers keep the standard up
Verification is where it starts. After every visit, customers rate the cleaner, and that rating shows on their profile for the next customer to see.
Complaints and low ratings help other customers choose and tell us when to step in. A cleaner who causes serious or repeated problems can lose access to the platform.
- A rating after each visit
- Ratings visible on the cleaner's profile
- A record of every booking in your account
- A way to report a problem right from the app
Done legally, with a paper trail
Plenty of cleaning booked through classifieds or social media happens with no verification, no record and cash at the door.
On eazBee, the people cleaning are independent contractors with a signed agreement. They handle their own taxes, and payments are reported to the IRS where the law requires it. Where it applies, we check that they're authorized to work in the US.
You get cashless payments, a booking history and a way to report a problem right in the app.
eazBee is a marketplace. Cleaners run their own businesses and are not eazBee employees, which is why it matters that the rules are written down.
What you get
Secure payments
Pay after you approve
Everything's cashless and goes through the app, processed by Stripe. You get a full history of your bookings and payments.
A way to complain
An easier process
If there's a problem, report it in the app. Your booking and message history helps sort it out faster.
More to go on
Profiles and ratings
See a cleaner's profile and how other customers rated them before you choose.
Less risk
No cash at the door
You avoid the risks that come with anonymous listings, cash and no history.
7 days
To raise a problem after the job
The cleaner's payout waits
Time to speak up after the job
A cleaner can't withdraw their earnings for a job right away. For 7 days after the job, you can file a complaint, and if you do, the payout stays on hold while we review it.
That makes it simpler to sort out a problem, and to issue a refund if one is due.
- 7 days to report a problem
- The cleaner's payout stays on hold during review
- We hear from both sides before deciding
A modern way to book home services
No cash, no anonymous listings and no chasing anyone on the phone.
Get the eazBee app