Freedom of choice. With a process behind it.
eazBee isn't a cleaning company: cleaners are independent. But we handle payments and complaints and verify everyone first, so you get the choice of a marketplace without being on your own.
Get the eazBee app
You don't have to choose
Cleaning companies give you structure but little choice. Classified ads give you choice but no protection. eazBee is built to give you both.
- Handles complaints
- Screens its staff
- Little choice of who comes
- Overhead built into the price
- Prices often only by phone
- Complaint handling
- Identity and background verification
- Choice of available cleaners
- Clear, upfront prices
- Ratings from other customers
- Notifications from booking to finish
- Payment through the app
- Lots of options
- Competitive prices
- No identity verification
- No payment protection
- You resolve disputes yourself
- No shared ratings or history
What eazBee does for you, from booking to payment
The things you'd otherwise have to sort out yourself, handled through the app.
Payment
Payment goes through the app. A hold is placed on your card when the cleaning starts, and you're charged after you confirm it's finished. No cash or side payments.
Complaints and disputes
Not happy with a cleaning? File a complaint in the app. We hear from both sides and, where it's justified, refund some or all of the payment or arrange a fix.
Notifications
You hear from us when a cleaner takes your booking, when the cleaning starts and when it's finished, so there's no one to chase.
A record of each visit
Start and finish times, scope changes and messages are all kept in the app, so there's a record if a question comes up.
Ratings
After each visit, you rate your cleaner. Other customers can see the average on the cleaner's profile.
Verification
Every cleaner goes through identity verification and provides a criminal-history report and, where it applies, proof of work authorization before their first job.
We're not just a bulletin board
A classified ad connects you with someone, and that's where it ends. eazBee stays with you through the job and after it.
A classified ad (e.g. Craigslist, Facebook groups)
- The poster describes their own services, with no verification
- No check on identity or background
- Payment by cash or Venmo, with no protection
- You resolve any dispute yourself
- No shared record of the work
eazBee, a marketplace with backup
- Identity and background verification
- Payment through the app, charged after you confirm
- Complaint handling by the platform
- A record of start and finish times
- Ratings from other customers
| Classified ad | eazBee | |
|---|---|---|
| Identity verification | partially | |
| Criminal-history report | ||
| The cleaner must do the job personally | ||
| Secure payment through the platform | ||
| Charged after you approve | ||
| Complaint handling | ||
| A record of the visit | ||
| Ratings from other customers | partially | |
| 7 days to raise a problem | ||
| Choice of cleaners | ||
| Competitive prices |
Safety doesn't have to mean less choice
You keep the upside of a marketplace: choice, clear prices and ratings.
A choice of cleaners
When cleaners are free at the time you pick, you can see their profiles and ratings and choose. You aren't tied to one company.
Clear pricing
Standard jobs use our published rates. For custom jobs like closet organizing, cleaners send offers and you choose.
Ratings after each visit
Every visit can be rated, so you can decide based on what other customers experienced.
Verified profiles
Everyone on the platform has been verified. No anonymous listings.
eazBee stays with you at each step
You book
Tell us what needs cleaning and see your price right away. Pick a time, and a cleaner if you'd like one in particular. Booking is free.
A verified cleaner takes the job
Your cleaner's identity and criminal-history report have been checked. You can see who's coming and message them in the app.
The cleaning starts
You're notified when it starts, and we place a hold on your card. The start and finish times are recorded.
You approve the job
After the visit, you confirm in the app. Only then is your card charged. Your cleaner's earnings aren't available for 7 days, so you have time to raise a problem.
If there's a problem, we step in
File a complaint in the app. We review it, hear from your cleaner, and decide on a refund or another fix.
Next time is easier
Your address and previous bookings are saved, so reordering takes just a few taps.
Choice. Safety. One app.
Book your first cleaning and see how it works.
Get the eazBee app