One flat fee. No franchise overhead.
More of what you pay goes to the person doing the cleaning. Here's how our model works, and how it compares with the traditional setup.
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Where does $100 spent on cleaning go?
Our own split is real. The other two are rough illustrations of how those models tend to work, not figures for any specific company.
Traditional cleaning company
Employees, an office, a call center
Lead-based or high-commission platform
Commission and other charges to cleaners
eazBee
One platform fee, card processing included
* The eazBee figures are our current platform fee (22% of the job price, card processing included). The other figures are illustrative estimates. Actual numbers vary widely by company and contract, so it's always worth asking.
Where a traditional company's margin goes
Traditional cleaning companies need a lot of operational infrastructure, and each piece of it ends up in the price of the service.
There's nothing wrong with that. It's a model from before mobile apps. But the customer pays for that structure.
Illustrative breakdown of operating costs (% of service price)
Illustrative figures to show how the costs stack up. Actual numbers vary by company and market.
A commission isn't always the whole story
Some platforms advertise a low commission and make money in other ways too. Here's how eazBee handles each of these today.
Cancellation fines
Not at eazBeeSome platforms charge cleaners a fine for canceling. eazBee doesn't charge a fine, though a cleaner who cancels without good reason can lose access to the platform and may have to cover direct costs.
Lower pay for a lower rating
Not at eazBeeOn eazBee, your rating affects how customers choose you. It doesn't change what a job pays.
Pay-to-play promotion
Not at eazBeeSome platforms sell visibility or charge per lead. eazBee doesn't sell leads or paid placement.
Instant-payout fees
Not at eazBeeSome platforms charge 1–3% for faster access to your money. eazBee doesn't currently charge any withdrawal fee.
One published fee on each job
No fines, no paid promotion and no fee to withdraw earnings today. A cleaner sees what they'd earn on a job before committing to it. If our fee ever changes, cleaners get at least 30 days' notice.
A marketplace, not a big back office
eazBee replaces expensive infrastructure with technology.
Online booking
No call center. You book in the app, and a cleaner takes the job in the app.
Automatic pricing
Pricing and scheduling happen automatically, without a dispatcher, in seconds.
Payments through Stripe
Payment runs automatically, with no one collecting checks or sending invoices.
Cleaners run their own businesses
Cleaners on eazBee are independent contractors, not employees. They set their own schedule and cover their own expenses, and there's no payroll or management overhead in your price.
- Office rental
- A team of coordinators and dispatchers
- Call center and phone support
- Flyers, yard signs and local ads
- Payroll and HR for employees
- Managing routes and travel
- Layers of management
- Online booking
- Automatic pricing and scheduling
- Messaging between customer and cleaner in the app
- Online marketing
- Cleaners who run their own businesses
- Payments handled by Stripe
- A small team
Lower overhead doesn't mean lower standards
Verification, ratings and a way to report problems are part of the model, not extras.
Identity and background
Every cleaner provides ID and a criminal-history report before their first job.
Ratings after each visit
Customers rate every visit, and those ratings help the next customer choose.
Payment with a 7-day window
A cleaner's earnings aren't available right away, so you have time to file a complaint.
Accidental damage
Report it in the app. We review each case with both sides. Cleaners are independent businesses responsible for their own work.
7 days to raise a problem
After a job, a cleaner's earnings wait 7 days before they can be withdrawn. That's your window to file a complaint.
What the 7 days gives you
- Time to take a proper look at the cleaning
- A way to raise concerns before the cleaner's payout
- A basis for sorting out a dispute
- Far more protection than paying cash at the door
It makes problems easier to resolve, with no hotline to call.
Marketplaces have come to home services too
Industry after industry has moved from big middlemen to apps that connect people directly: rides, lodging, food delivery.
eazBee brings that model to home cleaning, with verification on top, because this is someone coming into your home.
A modern platform instead of an old model
Fewer middlemen, more automation, and a price you can see up front.
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