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October 30, 20264 min read

Do You Need to Be Home During a House Cleaning?

Plenty of people aren't home when the cleaner comes. Here's how to handle keys, gate codes, pets and valuables with less worry.

The short answer is no. Most cleaners are used to working in an empty home, and it's often easier for them. But it's normal to want a plan for letting someone in while you're out.

Being home vs. being out

Being home for a first visit is a good way to meet your cleaner, walk them through what matters most and see how they work. Once you're comfortable, many people prefer to be out, because an empty home is simply quicker to clean.

How to handle access

  • A smart lock or keypad with a temporary code is the simplest option, and you can change the code afterward
  • A lockbox works well for a key
  • A neighbor or building concierge can let your cleaner in
  • In a gated community or a condo, register your cleaner as a guest ahead of time

On eazBee, share access details with your cleaner in the in-app chat rather than by text. That way they're in one place, along with the rest of your booking.

Pets

Tell your cleaner about pets in advance, including which ones might try to escape and whether any are nervous around vacuums. If you have a dog that's protective of the house, it's best to keep it somewhere separate during the visit.

Valuables

Even with verified cleaners, it's sensible to put away cash, jewelry and important documents, as you would with anyone in your home. It also means your cleaner won't be moving anything they'd rather not be responsible for.

Leave clear priorities

A short note goes a long way when you're out. Tell your cleaner what matters most, and anything to leave alone, like a fragile item or a room that doesn't need doing.

What you'll know while you're out

With eazBee you'll get a notification when the cleaning starts and when your cleaner says it's finished. You pay only after you've confirmed the job, and you have 7 days to raise a problem if something's not right when you get home.